Cliverton liability and property damage schemes

In the event of a property damage claim in relation to an animal trade, boarding kennel or specialist “scheme” policy, you must notify your Cliverton account executive within 7 days and ensure that a completed claim form is forwarded to the insurer within 30 days.

If a claim is likely to exceed £2,000, insurers may wish to appoint a Loss Adjuster, in which case your Cliverton account executive can provide advice on procedure.

Regarding liability or vet fee claims, it is essential that any potential claims are notified to Cliverton immediately and all correspondence is promptly forwarded to your Cliverton account executive. You should not enter into correspondence with a claimant or solicitor, although you may acknowledge receipt of a claim and pass on Cliverton’s contact details.

Do not admit liability or make any offer of payment.