Privacy Policy

Cliverton is a trading name of Lycett, Browne-Swinburne and Douglass Ltd (Lycetts).

Copyright © Lycett, Browne–Swinburne and Douglass Ltd 2005

1. For the purposes of the Data Protection Act 1998 the Data Controller as defined by that Act is Lycett, Browne–Swinburne and Douglass Ltd, a company whose address for service of documents is Milburn House, Dean Street, Newcastle upon Tyne, NE1 1PP (“Lycetts”). Lycetts trade as Lycetts Insurance Brokers, Cliverton and Algarve. Lycetts are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

2. The information we collect and how we use it.

When you register with us we need to know certain information about you, including your company name and address, your email address and telephone number and your position within the company.
We gather this information to allow us to contact you efficiently and deal with your enquiries to us. The relevant information is then used by us, our agents and our employees to communicate with you regarding our services, your enquiries, or as otherwise required.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an email message to info@lycetts.co.uk.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email message to info@lycetts.co.uk.

We may also provide your information to other companies affiliated to Lycetts. By submitting your information to us you acknowledge to us that it will be shared in this way.

3. Our use of cookies and other information gathering technologies.

Lycetts may use cookies and other information gathering technologies for the purposes of collecting information and statistics about the users of this site, but such information will not be used to identify any individual.

4. How we protect your information

The internet is not a secure medium. We have put in place various security measures, but you are advised to treat the internet as an insecure medium in all your communications with us.

5. Sale of business

If Lycetts is integrated into any other company or organisation your details may be disclosed to our advisers and any prospective operators and their advisers and will be passed on to the new operators of Lycetts. You agree to this information being passed in this way.

6. Updating your details

If any of the information that you have provided to Cliverton changes, for example if you change your email address, please let us know the correct details by sending an email message to info@cliverton.co.uk.

7. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should you make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure the information you provide may be transferred to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy.

By submitting your details to Cliverton you are consenting to the transfer of your information outside the European Economic Area.