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Regulation

Cliverton only arranges insurance through companies which are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. Since 2003, Cliverton has operated as a separate trading division of Lycetts, which is regulated by the Financial Conduct Authority.

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Financial Conduct Authority

Cliverton is a trading name of Lycett, Browne-Swinburne & Douglass Ltd. Lycett, Browne-Swinburne & Douglass Ltd (firm registration number 310623) is authorised and regulated by the Financial Conduct Authorty (FCA), an independent body that regulates the financial services industry in the UK.

Lycetts Financial Services Ltd (firm registration number 121418) is authorised and regulated by the FCA.

 

The FCA has four principal aims:

  • Their strategic objective is to ensure that the relevant markets function well and to;
  • Secure an appropriate degree of protection for consumers.
  • Protect and enhance the integrity of the UK financial system.
  • Promote effective competition in the interests of consumers.

Further information is available on the FCA website.

Contact

The Financial Conduct Authority
12 Endeavour Square
London
E20 1JN

Telephone: 0800 1116768
Facsimile: 02076 761099
Email: consumer.queries@fca.org.uk

Alternatively, you can contact the Lycetts Compliance Manager at:

Bank House
Pilgrim Street
Newcastle-Upon-Tyne
NE1 6QF

Telephone: 0191 232 1151
Facsimile: 0191 232 1873
Email: complaints@lycetts.co.uk

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What our customers think

"I have been using this company for my pet business insurance for the last 7 years and the service and professionalism is 2nd to none......I would 100% recommend this company for your pet business needs." RT
"Thank you again, that's why you are the best insurance company to deal with" Steve Light - Shire Pest Solutions
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