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Payments

Please fill out your details for one of the members of the team to contact you.

How can I pay for my policy?

If you are buying or renewing a policy online you can pay via credit or debit card and by monthly instalments using a third party company called Premium Credit. If you are buying or renewing a policy through the office you can pay by credit/debit card, monthly instalments, or by sending a cheque. Cheques should be made payable to "Cliverton" Should you wish to pay by BACS transfer please contact the office on 01328 57921 for further details.

Can I pay for my premium in monthly instalments?

Yes, to pay your premium by direct debit we use a third party company who are called Premium Credit. Your premium will be repayable in 9 instalments and a 10% charge is added to your premium.

Who are Premium Credit?

Premium Credit Ltd are a third party finance provider who provide the direct debit facility. If you wish to pay by direct debit your details will be passed to Premium Credit Limited this includes your bank details, name, email & postal and contact telephone number. Premium Credit are a finance provider, credit is subject to status and in assessing you for credit Premium Credit Ltd may search public information that credit reference agency hold about you. The credit reference agency will add their details of their search to their records whether or not your application proceeds. This and other information (including previous payment history with them) may be used to make credit decisions about you and undertake checks for the prevention of money laundering.

I have some problems with my direct debit mandate who should I contact?

In the first instance we would advise that you contact Premium Credit Limited directly by calling 0344 7369836 quoting either your postcode or your reference number which can be found on your direct debit mandate. If you issues are still not resolved please contact Cliverton on 01328 857921 or by emailing accounts@cliverton.co.uk.

Can I pay by Cheque?

Yes, please make all cheques payable to "Cliverton"

Will I get charged for paying by credit card?

No, we do not charge for the use of a credit card.

Why have my Direct Debit payments stopped?

The direct debit mandate is for 9 months, firstly we would ask that you check how many payments you have made. If you have made all nine payments you policy will continue to run until your renewal date. If you have not made all nine payments and have not called to pay the remaining balance we advise you to contact either your own bank or to contact Premium Credit Limited on 0344 7369836.